Our Guests Love Us. . . But don’t take our word for it!
TripAdvisor is the leading online travel review website, we have also included reviews from guests that have emailed us, as well as from Expedia, Travelocity and other major travel sites. You won’t find many hotels that provide a direct link to their reviews (for obvious reasons). We do, however, because we know how hard we work to provide the best stay possible for our guests. Our reviewers know it, and so will you after only one stay.
This stately 90 year old hotel showcases a beautiful lobby, free off street parking, complimentary hot breakfast, two ballrooms, courteous staff and for a minimal $15 fee-our canine enjoyed the experience and received a plastic Genetti Hotel water bowl. Located in the heart of downtown, we were within walking distance of shops and restaurants. The property was clean and well manicured and the lobby was perfectly appointed in fall décor.The Genetti will be a permanent "must stay" for our fall leaf peeping in north central Pennsylvania.
My husband and I happened upon this hotel after seeing a brochure at a rest area. It looked good so we called. So glad we did! Character and charm like this is a thing of the past.
There are shops and restaurants within walking distance. The breakfast buffet was the best we have ever had in our travels around the world. Service was excellent. Our room/suite was clean and well appointed.
I'm not sure how it would be while the Little League World Series takes place in this small town. No doubt the Genetti is a hub during that time.
Great stay and friendly staff
Family of 4 (with 2 toddlers), and we loved it here. The staff was outgoing and friendly, and breakfast was one of the best I've ever had. Instead of just placing a large quantity in the food servers, they continuously brought out fresh food. Its the only way they can guarantee the quality of the food, and avoid food from sitting there.
Will definitely stay here again. It was a perfect stop point on the way to Hershey, Pennsylvania from Toronto.
I stayed here for a wedding. It is such a gorgeous building. The staff is super friendly. The hotel is very classic and clean. Beautiful! Comfortable beds.Free parking. Wifi was a bit spotty, but it did not affect my stay. I would definitely stay here again. No question.
This place was incredible!
My husband and I stayed during the orientation at Lycoming College. The courtesy and knowledge of the staff for local events was outstanding. We highly recommend this place and we look forward to our next stay.
Zachary (at the front desk) is the Man!
My boyfriend and I stayed the night this past weekend for his graduation and could not have been any happier with our choice of hotel. We arrived late Friday night and had the pleasure of being greeted by Zachary, the front desk attendant, who accomadated our every need.
After our two and a half hour drive to Williamsport, arriving after two in the morning for the graduation the next day, it was such a breath of fresh air to be helped by an employee like Zachary. It is so nice to see someone who enjoys their job and have such a great attitude (esp. accomadating people at 2:30 in the morning).
I just really felt that I had to write this comment to you guys to let you know how great of service we had and that we thoroughly enjoyed our night at the Genetti. Since we were enjoying ourselves so much in our gorgeous room, we woke up very late for the graduation ceremony. There was an incedent in the morning where my boyfriend and I woke up at 9:30am and my boyfriend was supposed to be there at 9. So we had not even 30 minutes to get ready and run down there. We were running around in a frenzy trying to get ready as quick as possible since we were extremely close to missing the biggest part of graduation day, the walk, and we went to use the iron and it was broken.
My boyfriend quickly called down and explained our situation and we were astonished by how fast they ran up a brand new iron to our room. Literally one minute it took, and that really saved the day. Next trip to Williamsport the Genetti is where we will be staying, just wanted to say thanks again (and a special thanks to Zachary!)
Room Tip: The jacuzzi room was awesome.
TRY IT, YOU’LL LOVE IT!
I have the honor and the privilege to stay at the Genetti 5 times a year. Some people think that since the hotel is older it is not modernized so they want something plush. Well let me tell you that if there were Genetti Hotels all across the world, I would stay at them every time. First above all, the history incorporated in this hotel is emotionally warming. It is a wonderful walk down memory lane.
I had reserved a room with a queen sized bed, but they upgraded me to a room with a king sized bed and reduced the price. I had a lovely room on the 8th floor with a large ceiling fan. I loved that the inner doors to the closet and bathroom still sported older type hardware. Modern touches included a microwave and refrigerator in the room, large television and very comfortable bed with plenty of pillows.
I also loved that there was still a glass-fronted mail drop chute inbetween the elevators.
Breakfast was complementary and included eggs, bacon, French toast, sausage, even grits (in Pennsylvania!), applesauce, hardboiled eggs, etc. and delicious coffee. The staff was great â€“ at the front desk and in the dining area.
A comfortable hotel with a top-notch staff. . .
An old-fashioned--in the best sense of that term--downtown hotel: high ceilings and carved woodwork in the meeting rooms, for example. However, the pool, the restaurant, and above all the staff, are up to the minute.
I had forgotten to bring a printout of my speech, and discovered that my flashdrive was corrupted. Though the hotel's 'public' computers had no capability to accept my 'second backup' SD card, staffer Matthew took the card, did some magic behind the scenes, and produced a printout--no cost. Matthew also saw to it that I received a room discount based on my former military service.
Other staffers were outstandingly friendly and helpful, not one of them ever exhibiting that coldly courteous, almost robotic demeanor that I find so off-putting at some big-city hotels. Breakfasts are included in the room charge; unlike some places offering a 'Continental' breakfast, this one is warm, with a large variety of choices. Dining room staff were every bit as helpful, friendly, and eager to care for the guest's needs and wants as the front desk staff. Management of this hotel clearly works hard to provide guests a positive experience, and staff attitudes reflect that.
Room Tip: My room was 9th floor, south-facing, with a breath-taking panoramic view of Bald Eagle Mountain acro...